Privacy Policy

Effective Date: 01/01/2025

1. Introduction

Convert Clients ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. What We Collect

• Personal Details: Name, email, phone, company, job title, etc.
• Usage Info: IP address, browser data, pages visited on convertclients.io
• Marketing Data: Email interactions and preferences
• Client Data: Information shared during coaching or advisory work

3. Why We Collect It

• To deliver our consulting and training services
• To provide customer support and respond to enquiries
• To send relevant updates, resources, and marketing (if you opt in)
• To comply with legal obligations

4. Legal Basis (International Clients)

For users in the EU/UK or US:

• Consent (when you opt in)
• Contractual necessity (to deliver services)
• Legitimate interest (service improvement)
• Compliance with applicable laws

5. Disclosure of Your Data

We do not sell your personal data. We may share it with trusted service providers under confidentiality agreements or if required by law.

6. Data Security

Your data is stored securely using encrypted systems and restricted access. No method of transmission is 100% secure, so we encourage strong password and data hygiene.

7. Access & Correction

You can request access to your personal data, or ask to correct it if inaccurate. Email us at [email protected].

8. Cookies

We use cookies to improve user experience and track analytics. You can disable cookies in your browser settings.

9. Overseas Recipients

If we share your data with providers outside Australia, we ensure they meet strict security standards aligned with APPs or equivalent frameworks (e.g. GDPR).

10. Contact

Email: [email protected]
Website: convertclients.io

11. Changes to This Policy

We may update this policy as needed. Any changes will be posted here with a new effective date.

By using our site, you consent to this Privacy Policy.